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How the information we receive regarding you and the services you request during your visit to this website and your use of the service through this Site will be used and protected is subject to this "Privacy Agreement". When you visit this website and request to benefit from the services we offer through this Site, you accept the conditions set forth in this "Privacy Agreement".
As Güvenirler İnş. Tur. Tic. Ltd. Şti., the data and information of our customers or potential customers have been kept confidential until today and are not shared with third parties in any way due to the sensitivity of our business. (“Sun Star Beach Hotel”). The protection of personal data is our basic policy. Even before any legal regulation, our company and our affiliates have given great importance to the confidentiality of personal data, adopted the working principle and given their employees working instructions in accordance with this principle. As “Sun Star Beach Hotel”, we undertake to comply with all responsibilities of the Privacy Law. The personal data protection principle of our companies also covers our affiliates.
This Policy prepared by our Company has been prepared in accordance with the “Personal Data Protection Law” numbered 6698. 6698 (“KVKK”). The Law has entered into force with all its provisions as of today. Data obtained with your consent or in accordance with other regulations as required by the Law will be used to improve our services and improve our services and quality policy. Again, some of the data we obtain is removed from the scope of personal data and made anonymous. These data are used for statistical purposes and are not subject to the application of the Law and Policy. “Sun Star Beach Hotel Personal Data Protection and Application Policy” aims to protect the data and other personal data obtained automatically from our customers, potential customers, employees and customers and employees of companies we cooperate with for solution partnerships. parties. Our Company reserves the right to change our Policy and Regulation provided that it complies with the Law and protects personal data better.
a) Being lawful and in good faith: “Sun Star Beach Hotel” questions the source of the data it collects or sends by other companies and attaches importance to the fact that these are handled lawfully and in good faith. In this context, it warns and informs third parties (agencies and other intermediary companies) who sell the services offered by “Sun Star Beach Hotel” about the protection of personal data. b) Being accurate and up-to-date when necessary: “Sun Star Beach Hotel” attaches importance to the fact that all data kept within the institution is accurate, does not contain false information and that personal data is only updated if changes are notified. c) Being processed for specific, clear and legitimate purposes: “Sun Star Beach Hotel” processes data limited to the purposes for which it obtains the consent of individuals during the services and services provided. It cannot process, use or exploit data for purposes other than business purposes. d) Being relevant, limited and proportionate to the purpose for which it is processed: “Sun Star Beach Hotel” uses data only for the purpose of processing and to the extent required by the service. e) To be stored only for the period required by the relevant legislation or the purpose of data collection: “Sun Star Beach Hotel” stores the data related to the contract for the periods required by commercial and tax law and dispute periods. law. However, it will delete or anonymize the data if the reasons requiring processing are eliminated. It is important to state that the above-mentioned provisions will apply in any case, regardless of whether “Sun Star Beach Hotel” collects or processes the data voluntarily or in accordance with the law. You will have the following rights in accordance with Article 11 of the Personal Data Protection Law. A separate application will be prepared by “Sun Star Beach Hotel” to facilitate your relevant rights. Persons whose personal data is processed may apply to our authorized person announced on our website by “Sun Star Beach Hotel”; a) To learn whether your personal data has been processed, b) To request information if your personal data has been processed, c) To learn the purpose of processing personal data and whether it is used in accordance with its purpose, ç) To know the third parties to whom personal data has been transferred domestically or abroad, d) To request correction of personal data if it is processed incompletely or incorrectly, e) To request deletion or destruction of personal data under the conditions specified below, To request notification of the transactions made pursuant to Article 7, f) (d) and (e) to third parties to whom personal data has been transferred, g) To object to the emergence of a result against you through analysis, ğ) To request compensation in case of damages incurred due to unlawful processing of personal data. As “Sun Star Beach Hotel”, we respect these rights.
According to our policy called maximum savings policy or scriping policy, the data received by “Sun Star Beach Hotel” is processed into the system when necessary. Thus, the data we will collect will be determined according to the purpose. Unnecessary data is not collected. Other data sent to our company is also transferred to the company's information system in the same way. Excess information is not stored in the system, it is deleted or made anonymous. This data can be used for statistical purposes. Health data from special data is kept in the system only to provide better service to customers and to protect their health.
When the retention period required by law expires, judicial proceedings are completed or other requirements are eliminated, this data is automatically deleted, removed or made anonymous by the company or upon the request of the relevant person.
As a rule, the data within the “Sun Star Beach Hotel” is processed as declared by the relevant persons. “Sun Star Beach Hotel” is not obliged to check the accuracy of the information declared by customers or persons connected to “Sun Star Beach Hotel”, and it is against the Law and our working principles. The declared data is accepted as true and correct. The principle of accuracy and up-to-dateness of personal data has also been adopted by “Sun Star Beach Hotel”. Personal data processed are updated upon the request of the relevant person or from official documents submitted to our company. Necessary measures are taken for this purpose.
Personal data is confidential and “Sun Star Beach Hotel” complies with the confidentiality rule. Only authorized persons can access personal data. All necessary technical and administrative measures are taken to protect personal data collected by “Sun Star Beach Hotel” and to prevent harm to our customers and potential customers. In this context, it will be ensured that the software complies with the standards, third parties are carefully selected and the data protection policy is complied with within the company.
The collection and processing of personal data by “Sun Star Beach Hotel” will be carried out in accordance with the purposes specified in the disclosure text. Data is collected and processed to prepare contracts and provide better services to customers.
In the event of a contractual relationship with our customers and potential customers, the personal data collected may be used without the customers' consent. However, this use will be for the purpose of the contract. The data will be used for the better performance of the contract and as required by the services and will be updated by contacting the customers if necessary. However, the data sent to us by our potential customers will be processed later for easier and higher quality service. This data will be deleted upon request if there is no contractual relationship.
“Sun Star Beach Hotel” has adopted the principle of acting in accordance with the law in data exchange with both its business and solution partners. Data is shared with its business and solution partners with the understanding of data confidentiality and as required by the services, and it is ensured that these parties take measures regarding data security.
Advertising electronic messages can only be sent to persons who have received prior permission in accordance with the Law on Regulation of E-Commerce and the Law on Commercial Communication and Commercial Electronic Messages. The explicit consent of the person is required for the advertisements to be sent. “Sun Star Beach Hotel” complies with the “approval” details specified in the same legislation. The consent to be obtained must cover all commercial electronic messages sent to the recipients’ electronic communication addresses for the purpose of promoting and marketing the company’s goods and services, promoting the business or increasing the company’s recognition and including greetings and wishes. This approval can be obtained in writing through any electronic communication channel or in a physical environment. What is important is that the recipient’s declaration that they accept to receive commercial electronic messages is obtained, and that their full name and electronic communication address are included.
Personal data may be processed without prior consent if it is expressly provided for in the relevant legislation or to fulfill a legal obligation specified in the legislation. The type and scope of data processing is necessary for data processing activities permitted by law and must comply with the relevant legal provisions.
Personal data may be processed in line with the services offered by the company and legal purposes. However, under no circumstances will the data be used for illegal services.
According to the law, data related to race, ethnicity, political views, philosophical beliefs, religion, sect or other beliefs, appearance, membership in associations, foundations or unions, health, sexual orientation, judicial decisions and security measures, and biometric and genetic data are among the special data. “Sun Star Beach Hotel” also takes sufficient measures determined by the Board for the processing of special data. “Sun Star Beach Hotel” may process special data only for relevant purposes in order to provide better service.
“Sun Star Beach Hotel” acts in accordance with the Law on data processed by automatic systems. Information obtained from this data cannot be used against the person without the explicit consent of the person. However, “Sun Star Beach Hotel” can make decisions about the persons to whom it will perform the transaction by using the data in the system.
In case of collection, processing and use of personal data on websites and other systems or applications belonging to Güvenirler İnş. Tur. Tic. Ltd. Şti., the relevant persons will be informed about the privacy statement and cookies when necessary. Users will be informed about our applications on our websites. Personal data will be processed in accordance with the law. When you visit our website, we kindly ask you to provide us with the information specified below regarding the cookies we use/will use on our pages.
Google (analytics, doubleclick) | Measurement Advertising On-site optimization | Functional and analytical cookies Commercial cookies
Facebook | Advertising | Commercial cookies
Insider | Measurement Advertising On-site optimization | Functional and analytical cookies Commercial cookies
Hotjar | Measurement On-site optimization | Functional and analytical cookies Commercial cookies
3rd party companies (criteo, rtbhouse) | Advertising | Functional and analytical cookies Commercial cookies
Güvenirler İnş. Tur. Tic. Ltd. Şti. websites/mobile applications/mobile websites. works with third-party reliable and known advertising providers. Third-party service providers place their own cookies to provide you with personalized advertising. Cookies placed by third parties collect, process and analyze information about visitors' browsing on websites according to their usage patterns.
Commercial cookies serve to improve your user experience by offering products/content with similar qualities and offering an advertising portfolio developed and customized according to your interests and preferences. Session, persistent, functional and analytical and commercial cookies have a background waiting period of approximately 2 (two) months and the necessary settings can be made through the browser settings. One of the settings, the removal process, can be changed through the browser.
Most browsers are automatically set to accept and use cookies when your computer is first set up. You can block cookies or receive warnings about cookies by using your browser's help or settings menus. You can use your browser's instructions or help option screens to learn more about various methods of managing cookies or to adjust your browser's settings.
Security footage taken during your visit to Sun Star Beach Hotel, which acts as the data controller within the scope of Law No. 6698. 6698 is collected to ensure the security of both you and our company and to provide you with secure services. Your personal data is not used or processed for purposes other than those specified in the legitimate interests specified in subparagraph (f) of Article 5/2 of the Law on the Protection of Personal Data and based on the cause of action of the data controller. Collected personal data cannot be shared with third parties or organizations as per the rules. However, it may be shared in order to meet the requests of public institutions and organizations authorized by law to fulfill the legal obligations specified in subparagraph (ç) of Article 5/2 of the Law. Your data will be destroyed when the purpose for which your data was collected is no longer considered valid.
Personal data of employees may be processed without consent to the extent required by health insurance and business relations. However, “Sun Star Beach Hotel” undertakes to protect and maintain confidentiality of data belonging to its employees.
“Sun Star Beach Hotel” may also process personal data of employees in order to fulfill a legal obligation stipulated in the legislation or if it is clearly stated in the legislation. This situation is limited to the obligations arising from the Law.
According to the law, data related to race, ethnicity, political views, philosophical beliefs, religion, sect or other beliefs, appearance, membership in associations, foundations or unions, health, sexual orientation, judicial decisions and security measures, and biometric and genetic data are among the special data. “Sun Star Beach Hotel” takes sufficient measures determined by the Board for the processing of special data in addition to the consent of the relevant person. Special data related to these may be processed without the consent of the person, limited to the cases permitted by the law. Quality data obtained from employees will only be used to ensure that they benefit from insurance and health services. If your transaction is not completed due to errors or malfunctions in the system during your reservation process, our call center representative will contact you.
If your reservation is not completed due to an error or malfunction in the system, our call center representative will contact you.
Data processed by automated systems regarding employees may be used for internal promotions and performance evaluations. Employees reserve the right to object to results against them and must do so in accordance with internal company procedures. Employee objections are re-evaluated within the company.
The computers, phones, e-mails and other applications allocated to employees within the company will be used only for business purposes. The employee cannot use any of these tools allocated to him/her by the company for private purposes or for communication. The company may control and monitor the data on these tools. The employee undertakes not to store any data or information other than for business purposes on the computer, phone or other tools allocated to him/her as of the date of employment.
Personal data may be shared with business and solution partners and Sun Star Beach Hotel affiliates for the purpose of providing services by “Sun Star Beach Hotel”.
“Sun Star Beach Hotel” shall have the right to transfer personal data to the following persons and institutions for certain purposes;
» Business partners of “Sun Star Beach Hotel”, limited to the purpose of fulfilling the business partnership establishment purposes,
» Outsourcing of suppliers to “Sun Star Beach Hotel” to provide the services required to carry out its commercial activities,
» Solution partners of “Sun Star Beach Hotel”, limited to ensuring the execution of commercial activities that require the participation of company affiliates,
» “Sun Star Beach Hotel” subsidiaries.
“Sun Star Beach Hotel” is authorized to transfer personal data domestically and abroad, within the conditions determined by the Board and in accordance with other provisions of the Law and subject to the consent of the person.
“Sun Star Beach Hotel” acknowledges that the relevant person must give his/her consent before processing the data within the scope of the Law and reserves the right to determine the fate of the data after processing.
Relevant persons may apply to our authorized person announced by “Sun Star Beach Hotel” on our website regarding their personal data;
a) To learn whether or not his/her personal data has been processed, b) To request information if his/her personal data has been processed, c) To learn the purpose of processing of personal data and whether it is used for these purposes, ç) To know the third parties to whom personal data has been transferred domestically and abroad, d) To request correction of personal data if it has been processed incompletely or incorrectly, e) To request deletion of personal data or f) To request notification of the operations carried out pursuant to subparagraphs (d) and (e) to third parties to whom personal data has been transferred, g) To obtain a result to his/her detriment by exclusively analyzing the processed data through automatic systems, ğ) To request compensation for damages in the event that personal data has been damaged due to processing in violation of the law.
However, individuals do not have any rights over the data that is made anonymous within the company. “Sun Star Beach Hotel” may share personal data in cases where it is required by a legal duty or official authority due to business and contractual relationships.
Personal data owners shall send their requests regarding the above-mentioned rights by filling out the application form on the company's official website www.sunstarbeach.com completely and signing it in wet ink to the contact address below. ID photocopies and registered letter (front page only for birth certificate). Applications will be answered within 30 days at the latest after being delivered to the company as soon as possible according to the content of the application. You must apply by registered letter. In addition, only questions about you will be answered, applications regarding your spouse, relative or friends will not be accepted. "Sun Star Beach Hotel" may only request information and documents from applicants.
The information of employees and other people within Sun Star Beach Hotel is confidential. No one can use, copy, reproduce or transfer this data for purposes other than business purposes.
All necessary technical and administrative measures are taken to protect personal data received by “Sun Star Beach Hotel” and to prevent it from being kept by unauthorized persons, and to prevent harm to our customers and potential customers. In this context, it is ensured that the software complies with the standards, third parties are carefully selected and the data protection policy is followed within the company.
“Sun Star Beach Hotel” carries out internal and external audits for the protection of personal data.
“Sun Star Beach Hotel” will take immediate action to remedy the breach if it is notified of a breach of personal data. It will mitigate or compensate the damage to the relevant person. If personal data is obtained by unauthorized persons, this situation must be reported immediately to the Personal Data Protection Board.
You can also apply for notification of violations according to the procedures specified at www.sunstarbeach.com/Tr/PersonelDataProtection.
Requests made in accordance with the Personal Data Protection Law announced at www.sunstarbeach.com/En/PersonelDataProtectionAndPrivacyPolicy for your application to be processed, please fill out the form on the websites, attach a photocopy of your ID and send it. to the address written on the form by registered mail. Rights regarding personal data will only be used for the person's own data. Requests regarding the personal data of others will not be taken into consideration. Forms without a photocopy of the ID will not be taken into consideration. Please note that even if data deletion requests are fulfilled, we must share data with the relevant authorities upon request.
For other questions regarding the privacy policy, you can contact us using the contact information below.
Kestel District / Alanya
Update: November 2024